Providing for All Your HVAC Needs in Pasadena, MD

Thanks for a job well done! Miles conducted a preventative check on my A/C & Heating. I was curious, as I have never had to have my furnace checked.
Miles carefully explained to me what and why he was doing as he checked and cleaned the various parts. I appreciated the courteous and professional manner of my technician, throughout the process. Kudos to Universal!

What a great bunch of guys! hard workers, polite left everything clean. Explained everything in detail. You could tell they all worked together well and with respect to each other. I had to leave for a few hours and felt very comfortable doing that. I also got a few cleaning tips ...very helpful. Thanks to you all, I am chilling today!

I was surfing for someone to do some ductwork in my cracker box of a house (built-in 1965), the original ducts were split and not connected to the floor of the bedrooms thus no airflow. I got 3 estimates Universal being the last. Eric the owner came out and within 10 minutes knew I was going to give him the job. He was the only one who offered a solution to a problem with heating in the basement that the others never noticed or approached with me. Solid advice! I've had a lot of good and bad contractors in my day but without question, Universal was the most comprehensive and honest I've ever had the pleasure to deal with. The whole staff from Eric to the installers to the office staff were nothing but total professionals and wanted to make sure everything was a pleasant experience. If you have any doubts, contact them to contact me and I will personally get back to you and let you come over and see the work.......really great stuff! Thanks, guys, it's been a real pleasure, you're the best.